For new customers or expanding the knowledge of additional personnel, we offer the System Administrator Essentials course. This one-week course is packed with the most essential information
for managing your Galaxy POS system, from adding tickets, processing group orders, setting up events, and picking out the most important reports for your operations. We have designed this course
so that you can leave with a basic sample database that you can quickly and easily add to on your own or with the aid of your Gateway Representative.
The Galaxy Data Structure Training is a course designed to help the relational database novice become more proficient. If you've ever wondered where or how data is stored, this is the class for you.
In this course you'll learn the Galaxy data structure, how to write basic SQL queries, and you’ll have the opportunity to talk with other users.
The eGalaxy 3 Web Store Training is a course designed to help the eGalaxy 3 Web Store novice become
more proficient. If you are new to eGalaxy or want to increase your proficiency, this is the class for
you. In this course you'll develop a basic understanding of the configurations necessary to get your Web
store up and running.
Advanced Order Entry is a course designed to help System Administrators and Group Sales Managers unlock the power of the Galaxy Order Entry module. In this course you will learn the capabilities,
configuration, and established Best Practices for Order Entry. Whether you're a seasoned Order Entry veteran or just coming out of System Administrator Essentials, this course will help you use
Order Entry to its fullest potential and help you realize your organization's goals.
The Advanced Resource Management Training is a course designed to help the Galaxy System Administrator and Event Ticketing Manager master the Resource Management module. Learn how to maximze
efficiency when configuring and managing all of your events and resources while incorporating the established best practices discussed in class. With its comprehensive look at all of the possible
configurations offered by this flexible module, this class will provide insight to the Resource Management veteran as well as anyone fresh out of System Administrator Essentials.
Advanced eGalaxy Server - Online Course
The Advanced eGalaxy Server Training is a course designed to help the eGalaxy Server administrator understand all of the eGalaxy Server and Web Order Processor configurations. Maximize efficiency, increase security, and take control of your operations by learning how to use eGalaxy server to its fullest potential. You'll also save on the high cost of travel expenses with this convenient online course.
Galaxy Packages - Online Course
Galaxy Packages is a course designed to help System Administrators and Operations Managers take
advantage of the packages functionality of Galaxy available in Galaxy 4.0 and later. In this course you
will learn the concepts of the predefined combo capability in Galaxy; from setup, to sales, to reading the
journal. If you are interested in offering your customers value added combo deals, this is the perfect way
to learn how Galaxy can help you and how to set it up.
eGalaxy Reseller Web Store - Online Course
Reseller Web Store is an online training course designed to teach the Galaxy Web Store administrator how to configure and administer the Reseller Web Store.
Convenience Fees - Online Course
Learn how to implement the convenience fees feature of Galaxy to help you to recoup administrative and overhead costs.
Ramping Up Revenue - Online Course
While the primary focus of Galaxy may be revenue management and admission control, it also offers powerful revenue-generating capabilities. In this training session, we will review some of the ways you can create additional revenue
streams through features such as Convenience Fees, Price Schedules and using marketing messages for paid advertisements.
Rosters - Online Course
In some environments, it is imperative that you know who will be attending a specific event and gather additional information about them. Put down that pen and paper, throw away your old spreadsheets and learn how to
use the Rosters feature in Galaxy to track this information for you.
Understanding the Charge Account and the Credit Activity Report - Online Course
A core function of the Order Entry Module is the ability to separate payments and issuing of tickets. Learn how Galaxy uses the Charge Account to accomplish this task and track its usage with the Credit Activity Report.
Using SQL to Create Newsletter Mailing Lists in Galaxy - Online Course
Galaxy can be configured to collect the name and contact information of visitors to your eGalaxy Web Store. Learn how to collect that information and then use it to create a mailing list to send newsletters to your customers.
The Galaxy interface to The Raiser's Edge - Online Course
Integrating your Galaxy and The Raiser's Edge data can have many benefits for non-profit facilities. But integrating two enterprise class systems raises many questions; What data is shared? How is it shared? How and when should I audit the system? All these questions and more are addressed in the Galaxy Interface to The Raiser's Edge online training seminar.